Our system makes it possible to observe patients outside a clinical setting.
Care that is being delivered to a client, where the caregiver is not physically present.
Through the combination of caregiver empowerment, modern systems and communication technology.
Instant access to what’s happening in the field with accurate information to enhance the daily management and support to staff and clients.
Remote-first care can be used in the following use cases: General care, Dom Care, elerly Care, Dementia, Rehabilitation and Psychological Care.
Care that is being delivered to a client, where the caregiver is not physically present is called ‘remote-first care’. Care tasks like: care communication (e.g. talking, advising, asking questions, exchanging data), patient monitoring, vital signs monitoring, quality reporting and care planning can all be done remote-first with CareBuilder Real-time Care Response Centre.
The Real-time Care Response Centre closes the gap between caregiver and care receiver with modern means of communication. Our system makes it possible to observe patients outside a clinical setting, e.g. at home or in their room. But we recognise that video communication alone is not enough; remote care encompasses an entire care process. The power of CareBuilder lies in the combination of caregiver empowerment, modern systems and communication (video calling, smart sensors and software for self-management, but also includes task management and questionnaires from caregivers to the care receivers).
The Real-time Care Response Centre offers the following benefits:
+ Real time activity
Our dynamic environment offers instant access to what’s happening in the field. Providing accurate information to enhance the daily management and support to staff and clients.
+ Central and local responder services
Our platform enables organisations to create their own responder protocols, by region, type, location - hourly, daily, weekly and/or by rota. Opening up opportunities to maximise resources and reduce costs (centrally, regionally and/ locally).
+ 24/7 Service Platform
Organisations can easily and cost efficiently create a greater number of targeted 24/7 care and support services (from remote first to, blended care, rest bite and ad hoc emergency back up) by using our online templates and ecosystem.
+ Any Time Any Place
Call Centre workers can work from any location and be linked into regional protocols which can be delivered locally or centrally. Providing greater flexibility for delivering both planned and ad hoc services efficiently.
+ Easy to plan, review, monitor, report and act
All services/activities are either recorded or monitored to ensure organisations can dynamically review outcomes and requirements. Then easily modify by service type and/or individual as needs dictate.
The Real-time Care Response Centre can be implemented in the following use-cases:
Deliver care on distance with the Real-time Care Response Centre and close the gap between caregiver and care receiver with modern means of communication.
Elderly care organisations need to offer a wide array of domestic help, care and support services so people can live as independently as possible.
First line support workers use video-calling, VOIP or IP cameras to assess the situation following an alarm or request from a client.
Patients receive automated instructions and exercises. Caregivers can assist them remote-first whenever they need help and monitor their recovery process.