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Cookie Policy

Effective Date: 09/07/2025
Last Updated: 09/07/2025
Policy Number: 8699puf7g

 

This Cookie Policy explains how CareBuilder (including both CareBuilder BV in the Netherlands and CareBuilder UK Ltd) uses cookies and similar technologies on our website. It complements our Privacy Policy and outlines what cookies we use, why we use them, and how you can manage your preferences.


By using our website, you consent to the use of cookies in accordance with this policy, unless you disable them via the methods described below.

1. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function properly or more efficiently, as well as to provide information to website owners.
Cookies can be:
Session cookies: Deleted when you close your browser.
Persistent cookies: Remain on your device until they expire or are manually deleted.


Cookies may be:
First-party cookies: Set by our website.
Third-party cookies: Set by services we use, such as HubSpot.

2. Types of Cookies We Use
Type
Purpose
Essential Cookies
Required for the basic operation and security of our website.
Analytics Cookies
Help us understand how visitors interact with our website.
Marketing Cookies
Help us deliver targeted content and track the performance of campaigns.

 HubSpot
We use HubSpot for customer relationship management (CRM), forms, analytics, and marketing automation. HubSpot cookies track user behaviour, store preferences, and enable personalised communication based on consent.
HubSpot sets the following cookies (examples):
Cookie Name
Purpose
Expiry
__hstc
Tracks visitors (domain, timestamps, session count)
6 months
hubspotutk
Stores a visitor's identity; used for form submission de-duplication
6 months
__hssc
Tracks sessions and page views per session
30 minutes
__hssrc
Determines if a session is restarted
Session
messagesUtk
Stores a visitor ID used for live chat
6 months

HubSpot may process data on servers located outside the EEA/UK. We rely on Standard Contractual Clauses (SCCs) to ensure your data is protected during such transfers.
For more details, visit HubSpot’s Cookie Policy.
Wix
We use Wix as our website platform, all cookies used are essential to allow us to deliver the best web experience to you.

Cookie Name


Purpose


Duration


XSRF-TOKEN
Cookie for fraud detection of calls
Session
hs
Security Cookie for Hive (legacy)
Session
svSession
Session cookie for identification
6 months
SSR-caching
Performance cookie for rendering
24 hours
TS*
Cookies for attack detection
Session
bSession
Used for system effectiveness measurement
24 hours
fedops.logger.sessionId
Tracking session errors and issues (resilience)
12 months
_wixAB3|*
Cookie for site experiments
6 months
server-session-bind
Cookie for API protection
Session
client-session-bind
Cookie for API protection
Session

 

Vimeo
We use Vimeo video player to deliver some video content on the website. 

Cookie
Function
Expiration
vuid
Vimeo-generated ID used for generating analytics information for the video owner.
2 years
player
Stores preferences for player controls (i.e. volume, stream quality, captions).
1 year
flags
Specifies feature flags enabled by the video owner.
1 year
[clip_id]_password
Stores an encoded password entered to authenticate a password-protected clip.
session
[webinar_uuid]_webinar_registrant
Stores the ID of a user who has registered for a webinar.
7 days
lc_[hash]
Stores the ID of a user who has submitted information through a video registration form.
7 days
player_clearance
Vimeo cookie used for bot prevention 
7 days
_cf_bm
Cloudflare bot manager, manages incoming traffic that matches criteria associated with bots.
30 minutes
_cfuvid
Cloudflare cookie used to enforce rate limiting rules.
session
cf_clearance
Cloudflare cookie used for bot prevention.
1 year

Youtube
We use Youtube to deliver some video content on the website, the YouTube player uses the following cookies. YouTube may set the following cookies on your device:

Cookie Name
Purpose
Duration
VISITOR_INFO1_LIVE
Estimates bandwidth to optimise video playback.
6 months
YSC
Tracks user interactions with embedded videos.
Session
PREF
Stores user preferences and interface customisations (e.g. autoplay, captions).
8 months
CONSENT
Stores user consent and cookie preferences.
~2 years
DEVICE_INFO
Helps detect and prevent fraud.
6 months
__Secure-3PSID
Builds a profile of website visitor interests to show relevant ads.
2 years
__Secure-3PAPISID
Used for targeting purposes to build a profile of visitor interests.
2 years
__Secure-3PSIDCC
Used to deliver more relevant ads to the user and their interests.
1 year

Google Maps
When you view a Google Map embedded on our site, Google may place the following cookies on your device:

Cookie Name
Purpose
Duration
NID
Stores user preferences and personalises ads on Google websites.
6 months
1P_JAR
Used for ad targeting and user tracking across sites.
1 month
SID
Security cookie to help authenticate users and protect against abuse.
2 years
HSID
Ensures user identity and protects user data from unauthorised access.
2 years
APISID
Enables Google to deliver personalised content.
2 years
SAPISID
Enables Google to collect user information for customised ads.
2 years
SIDCC
Helps Google assess the risk level of login attempts.
1 year
CONSENT
Stores cookie consent choices.
2+ years
OGPC
Supports Google Maps functionality.
1 month
DV
Used to collect information about how visitors use Google Maps.
1 day

Site Search by Fast Simon
Site Simon Fast Search may set cookies to improve on-site search speed, relevance, and user experience.

Cookie Name
Purpose
Duration
_ss_fast_search
Tracks recent searches to deliver faster, more relevant suggestions.
Session
_ss_uid
Assigns a unique, anonymous user ID for search behaviour tracking.
1 year
_ss_ab_test
Stores variant data for A/B testing search layouts or algorithms.
1 month
_ss_session_id
Maintains user session data to improve experience across multiple pages.
Session
_ss_visitor
Used to distinguish new vs. returning visitors for search relevance.
6 months

 

3. Managing Your Cookie Preferences
When you first visit our website, you are asked to accept or decline non-essential cookies via a cookie consent banner. You may change your preferences at any time by:
Browser Settings
You can disable or delete cookies through your browser settings. Here are instructions for popular browsers:
Chrome


Firefox


Safari


Edge


Please note: Disabling some cookies may affect website functionality.


4. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect legal or operational changes. The updated version will be published on our website with a new effective date.

 

5. Contact
If you have questions or concerns about this Cookie Policy or how your data is used, please contact us:
dpo@carebuilder.com

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