How CareBuilder will support Stockport Homes so that the people they support, and the people who support them, can live the Best Lives Possible.
Welcome to e-Stockport.co.uk
About CareBuilder
CareBuilder is a Dutch Company founded in 1999 by John Vermeulen and has grown into an international company with offices in the United Kingdom, the Netherlands, Bulgaria, Italy and Spain. We are expanding our presence in Europe and other regions, as our SaaS platform can be delivered anywhere worldwide.
SaaS
PLATFORM
INTERNATIONAL
SINCE
1999
MADE IN
EU
CAREGIVERS
VULNERABLE
PEOPLE
NEW
TECHNOLOGY
Our mission
We share a common passion for smart new technology that helps bring people closer together and connect them. Our mission is to support vulnerable people to lead a fuller, meaningful and more independent life and to help caregivers with digital technology to work more efficient and enjoy their profession.
CareBuilder - A world class fully integrated SAAS EcoSystem delivering today's and next generation care & support
Setting up a Cloud-Based Support Centre; The Virtual Care Centre is the central module which opens up your vision and enables you to start developing new products and services to expand your reach and optimise your current people resources. A cost-effective way to provide 24/7 care.
Precision management of individual care
Provide remote-first support to clients and caregivers (video, voice, email and text)
Open the client’s camera automatically after an emergency
Control smart devices remotely & push content (instructions, physiotherapy videos etc.)
(Re)schedule appointments and schedule tasks
Locate care receivers, caregivers and other resources
Click here for more info →
CareBuilder is a comprehensive, integrated cloud-based platform which is built by our IT Specialists for People who design, manage and deliver care & support packages. Using industry protocols and standards to ensure it is easy to use whilst offering a high level of integrity & security. We provide platform security, development & management, so you can concentrate of designing, delivering & managing care and support packages at the right price, the right place - 24/7.
Integrate IoT Now
You can mix and match now on our platform as it is designed to offer flexibility and scalability. See how easy it is to design, set up and install IoT devices and services and how quickly they can be installed on-site and updated remotely. You don't have to start again you can update or repurpose existing tech until you are ready with your new digital strategy. Offering a low-cost, low-risk way of integrating, developing and building new service models.
In the event you want to repurpose or integrate your analogue devices, we're able to do this on a custom basis.
Bed Sensor Use Case
To introduce our platform we want to show you an example of how the bed sensor works and interacts with CareBuilder. This is just an example and this process can be done in other environments and other care technology.
Fully Integrated Ecosystem
The first platform that fully integrates all stakeholders and technology into one task based SaaS platform.
SaaS
CareBuilder: The First Platform that Fully Integrates all Ecosystem-stakeholders and Internet Technology into One Task Based Platform
Real-time Care Response Centre
IT
Managers
Client
Caregivers
Family & Friends
Service Partners
CUSTOMER - SUPPLIER
Trigger
Delivery
Task
Gateway
Your
Data
Protocol
Device
Platform
Technology
Data
Protocol
Device
Platform
Technology
Safe
cost
effective
quality care
EPD
PDS
OTHER
SERVICE
Content
Device
IoT’s
eHealth
Communication
An alarm is sent when someone gets out of bed. A delay can be set on the device (for example, if a client is back in bed within 10 minutes, no alarm will be sent).
A personalised protocol can be created per service. In this example, an alarm is sent to the care centre between 22:00 and 07:00 when someone gets out of bed. During the day, an alarm is sent to the care providers in the field. Multiple and more complex combinations are possible.
The IP camera can automatically record when someone gets out of bed. Before the care calls or visits the client, they can view the recording to assess the situation. If needed, they can call the client to do a visual check, and after that, they can send a caregiver a task to visit the client would the situation call for it.
Every step is saved (from every task within Stockport Homes), including:
+ Who received the alarm
+ Who has taken responsibility for the task and who has not
+ What were the next steps
+ When viewed through an IP camera
+ When there was a video call
+ Who viewed these recordings back
+ How long it took the person responsible for the task
Create business rules to ensure clients are safe. Rules can be combined so that every conceivable rule is possible with CareBuilder. In this example, we combine motion, door and bed sensors. If the client is not in bed and there is no movement while she is at home, then we send an alarm. As a result, fewer false alarms and care providers are only called in when something is wrong. There is a chance that the client has fallen and is lying on the floor.
Our content management system is full of easy-to-use templates, protocols and designs, making it easy for your teams to set up & implement & test new products and services. Test out the power of adding a tablet / Pc for video access.
+ create remote and/or f2f services to help with rehab teams or for short-stay support
+ ensure teams only see what is relevant to them
+ make it easy for them to get all the information they need at the press of a button /use voice or image to confirm services, so the audit trail is complete
Receive a complete overview of a specific location to see how all clients are doing at once. See how much they move and whether they meet specific rules. For example, if they do not meet a rule, a red X will appear; if they do, a green checkmark will appear. So 's Heeren Loo only has to look at the red X and examine it. Then click on the client's profile with the X to receive more information.
All information is data and available in real time. We create standard templates for you to review live or download to distribute. However, we can also help you create your own reports.
Example of how this is used with one of our clients. Please note that this technology has, since the making of this video, received lots of visual updates.
Summary; We share the Stockport Housing Vision for incorporating digital into new products and services. We would set up Stockport Housing with their own private EcoSystem /portal to enable them to start small but scale up as and when you want to. You would be in charge, and we are here to help and support you. Our Platform offers one of the most comprehensive integrated care & support ecosystem on the market and is already delivering blended and next-generation digital services to clients who are reaping cost and resource benefits.
Fully Integrated Ecosystem
The first platform that fully integrates all stakeholders and technology into one task based SaaS platform.
Re-Active, Pro-Active & Pre-Active Tasks
Tasks originate through the following events:
Re-Active
All alarms & requests that are sent after an action / reaction
(e.g. when a care receiver presses the alarm-button on her e-Watch)
Pro-Active
All tasks that are planned to be done at a specific time
(e.g. a weekly wellbeing check-up to see how a someone is doing)
Pre-Active
All alerts that are being sent after a suspected emergency
(e.g. when no activity has been detected for a while)
SaaS
CareBuilder: The First Platform that Fully Integrates all Ecosystem-stakeholders and Internet Technology into One Task Based Platform
Real-time Care Response Centre
IT
Managers
Client
Caregivers
Family & Friends
Service Partners
CUSTOMER - SUPPLIER
Trigger
Delivery
Task
Gateway
Your
Data
Protocol
Device
Platform
Technology
Data
Protocol
Device
Platform
Technology
Safe
cost
effective
quality care
EPD
PDS
OTHER
SERVICE
Content
Device
IoT’s
eHealth
Communication
TMcare®
A complete cycle of support
CareBuilder has developed a structured methodology called TMcare® that guides the work of teams managing and providing care. TMcare® ensures that care tasks are optimally structured from beginning to end. Analogue technology becomes empowered with TMcare®.
Trigger
Results
Match
DONE
Connect
Act
Evaluate
Record
Trigger
A tasks comes from care receivers, colleagues or smart technology are: Pro-Active, Re-Active or Pre-Active
Match
Intelligent dynamic matching protocols selects the best caregivers to take on the tasks
Connect
A caregiver takes responsibility for the task and connects & communicates with the receiver
Act
Caregivers provide services remotely or on-site, equipped with all the information they need
Record
Key data of care services are recorded, enabling live dashboards, KPI reports and audit trails
Evaluate
The quality of services, procedures and resources are assessed using detailed documentation of services
Experience CareBuilder with full support
Experience how CareBuilder will bring your care business to a new level. During the Experience, CareBuilder builds your own use case and provides your organisation with our Experience Kit, a full range of devices and software, and dedicated support, so that everyone can experience the improvement in the lives of clients and work of your team (in six simple steps).
STEP 3: Discuss your use case
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Detail your goals, challenges and stakeholders
Our simplified use case canvas helps you get it right
Your use case canvas will guide the experience
STEP 4: Build your use case
Concise, well-structured video calls are scheduled to keep your organisation up to date and work together on the outcomes.
CareBuilder builds your personalised use case. At the end of this phase, the use case is ready and your organisation is trained to work with it.
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MEET OUR AMAZING TEAM
JOHN VERMEULEN
Principle Consultant
FLORIAN DE VRIES
Implementation Specialist
JELTE VAN DER VEER
Solutions Engineer
STEP 5: Experience CareBuilder in action
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All the stakeholders involved receive the devices they’ll be using. For example, the clients receive the tablet, caregivers receive their mobile device and managers receive the care response center.
For these weeks, all will use the new system in their everyday work.
At the end of these weeks, every stakeholder has a clear and realistic picture of the results and benefit of use of the new system.
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STEP 2: Experience Kick-off
Receive a full platform demonstration
Receive a masterclass in the TMcare®-methodology
Receive care landscape posters & the Experience-kit
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EXPERIENCE-KIT
LANDSCAPE POSTER
TMCARE®
PRESENTATIONS
UP AND RUNNING
In the final week, we discuss options for future use. The options for use are flexible. These include simply continuing the established use case, or expanding to a broader implementation. In our experience, the trial gives organizations a clear view of how they do or don’t want to use the system. We’re happy to help you as you take your time and make the right decision.