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Communication

High quality video and VoIP communication for clients, caregivers, family and volunteers.

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What?

Caregivers use the Caregiver App and the Real-Time Care Response Centre to (video) call colleagues, volunteers, clients and their families.

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How?

CareBuilder offers personalised devices to each stakeholder in the organisation through which they can communicate.

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Benefits

Each personalised device is tailored to the needs of the stakeholder. Clients can answer calls without touching the screen.

Communication

Caregivers use the Caregiver App and the Real-Time Care Response Centre to (video) call colleagues, volunteers, clients and their families. This is used, among other things, to remotely carry out medication checks, evaluate the situation of a client in relation to a personal alarm, and to consult with a colleague.

 
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Care Receivers

Clients have a very user-friendly mobile address book in the Client App. With one press on a picture of a loved one or caregiver they can start a video or VoIP conversation. And following a request for help, authorised caregivers may initiate a video or voice call, without additional consent from the client.

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Care Receiver Benefits

Significant improvements in digital participation (from 33% to 79%), social inclusion, independence and mental well-being for patients with physical and cognitive disabilities followed with the introduction of CareBuilder to Blackwood Homes & Care, according to an independent report from the Carnegie UK Trust commissioned by the Scottish government.

 
 

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