CareBuilder Platform
CareBuilder brings users, data, tasks and technology together in a single platform that makes care more effective, more personal and future-proof. Organisations work with one way of communicating, one way of operating and one approach to data management and reporting, supported by a single app for everyone. At the core is the “Pillars of Five”, that shows how stakeholders, technology and the central integration layer connect through our gateways. At the heart of it lies a task or activity that moves seamlessly through the ecosystem, helping care professionals spend more time delivering care while enabling care recipients to live more independently.

This visual shows how CareBuilder brings all elements of care together into one integrated ecosystem. At the centre is the task, which flows through the organisation in clear steps. Around it, you see how clients, care professionals, family members, managers and suppliers are all connected. The gateways ensure integration with external systems, while our Care Pathway Services, communication tools and AI-driven features support smooth execution. Everything comes together in one way of working that is clear, consistent and efficient.