Cookie Policy
Effective Date: 09/07/2025
Lasted Updated: 10/07/2026
Policy Number: 8699puf7g
This Cookie Policy explains how CareBuilder (including both CareBuilder BV in the Netherlands and CareBuilder UK Ltd) uses cookies and similar technologies on our website. It complements our Privacy Policy and outlines what cookies we use, why we use them, and how you can manage your preferences.
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By using our website, you consent to the use of cookies in accordance with this policy, unless you disable them via the methods described below.
1. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function properly or more efficiently, as well as to provide information to website owners.
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Cookies can be:
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Session cookies: Deleted when you close your browser.
Persistent cookies: Remain on your device until they expire or are manually deleted.
Cookies may be:
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First-party cookies: Set by our website.
Third-party cookies: Set by services we use, such as HubSpot.
2. Types of Cookies We Use
Type | Purpose |
|---|---|
Essential Cookies | Required for the basic operation and security of our website. |
Analytics Cookies | Help us understand how visitors interact with our website. |
Marketing Cookies | Help us deliver targeted content and track the performance of campaigns. |
HubSpot (Marketing Cookies)
We use HubSpot for customer relationship management (CRM), forms, analytics, and marketing automation. HubSpot cookies track user behaviour, store preferences, and enable personalised communication based on consent.
HubSpot sets the following cookies (examples):
Cookie Name | Purpose | Expiry |
|---|---|---|
__hstc | Tracks visitors (domain, timestamps, session count) | 6 months |
hubspotutk | Stores a visitor's identity; used for form submission de-duplication | 6 months |
__hssc | Tracks sessions and page views per session | 30 minutes |
__hssrc | Determines if a session is restarted | Session |
messagesUtk | Stores a visitor ID used for live chat | 6 months |
HubSpot may process data on servers located outside the EEA/UK. We rely on Standard Contractual Clauses (SCCs) to ensure your data is protected during such transfers.
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For more details, visit HubSpot’s Cookie Policy.
Wix (Essential Cookies)
We use Wix as our website platform, all cookies used are essential to allow us to deliver the best web experience to you.
Cookie Name | Purpose | Duration |
|---|---|---|
XSRF-TOKEN | Cookie for fraud detection of calls | Session |
hs | Security Cookie for Hive (legacy) | Session |
svSession | Session cookie for identification | 6 months |
SSR-caching | Performance cookie for rendering | 24 hours |
TS* | Cookies for attack detection | Session |
bSession | Used for system effectiveness measurement | 24 hours |
fedops.logger.sessionId | Tracking session errors and issues (resilience) | 12 months |
_wixAB3|* | Cookie for site experiments | 6 months |
server-session-bind | Cookie for API protection | Session |
client-session-bind | Cookie for API protection | Session |
Vimeo (Essential Cookies)
We use Vimeo video player to deliver some video content on the website.
Cookie | Function | Expiration |
|---|---|---|
vuid | Vimeo-generated ID used for generating analytics information for the video owner.
| 2 years |
player | Stores preferences for player controls (i.e. volume, stream quality, captions). | 1 year |
flags | Specifies feature flags enabled by the video owner. | 1 year |
[clip_id]_password | Stores an encoded password entered to authenticate a password-protected clip. | Session |
[webinar_uuid]_webinar_registrant | Stores the ID of a user who has registered for a webinar. | 7 days |
lc_[hash] | Stores the ID of a user who has submitted information through a video registration form. | 7 days |
player_clearance | Vimeo cookie used for bot prevention | 7 days |
_cf_bm | Cloudflare bot manager, manages incoming traffic that matches criteria associated with bots. | 30 minutes |
_cfuvid | Cloudflare cookie used to enforce rate limiting rules. | session |
cf_clearance | Cloudflare cookie used for bot prevention. | 1 year |
Youtube (Essential Cookies)
We use Youtube to deliver some video content on the website, the YouTube player uses the following cookies. YouTube may set the following cookies on your device:
Cookie Name | Purpose | Duration |
|---|---|---|
VISITOR_INFO1_LIVE | Estimates bandwidth to optimise video playback. | 6 months |
YSC | Tracks user interactions with embedded videos. | Session |
PREF | Stores user preferences and interface customisations (e.g. autoplay, captions). | 8 months |
CONSENT | Stores user consent and cookie preferences. | ~2 years |
DEVICE_INFO | Helps detect and prevent fraud. | 6 months |
__Secure-3PSID | Builds a profile of website visitor interests to show relevant ads. | 2 years |
__Secure-3PAPISID | Used for targeting purposes to build a profile of visitor interests. | 2 years |
__Secure-3PSIDCC | Used to deliver more relevant ads to the user and their interests. | 1 year |
Google Maps (Essential and Analytics Cookies)
When you view a Google Map embedded on our site, Google may place the following cookies on your device:
Cookie Name | Purpose | Duration |
|---|---|---|
NID | Stores user preferences and personalises ads on Google websites. | 6 months |
1P_JAR | Used for ad targeting and user tracking across sites. | 1 month |
SID | Security cookie to help authenticate users and protect against abuse. | 2 years |
HSID | Ensures user identity and protects user data from unauthorised access. | 2 years |
APISID | Enables Google to deliver personalised content. | 2 years |
SAPISID | Enables Google to collect user information for customised ads. | 2 years |
SIDCC | Helps Google assess the risk level of login attempts. | 1 year |
CONSENT | Stores cookie consent choices. | 2+ years |
OGPC | Supports Google Maps functionality. | 1 month |
DV | Used to collect information about how visitors use Google Maps. | 1 day |
Site Search by Fast Simon (Essential Cookies)
Site Simon Fast Search may set cookies to improve on-site search speed, relevance, and user experience.
Cookie Name | Purpose | Duration |
|---|---|---|
_ss_fast_search | Tracks recent searches to deliver faster, more relevant suggestions. | Session |
_ss_uid | Assigns a unique, anonymous user ID for search behaviour tracking. | 1 year |
_ss_ab_test | Stores variant data for A/B testing search layouts or algorithms. | 1 month |
_ss_session_id | Maintains user session data to improve experience across multiple pages. | Session |
_ss_visitor | Used to distinguish new vs. returning visitors for search relevance. | 6 months |
3. Managing Your Cookie Preferences
When you first visit our website, you are asked to accept or decline non-essential cookies via a cookie consent banner. You may change your preferences at any time by:
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Browser Settings
You can disable or delete cookies through your browser settings. Here are instructions for popular browsers:
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Please note: Disabling some cookies may affect website functionality.
4. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect legal or operational changes. The updated version will be published on our website with a new effective date.
5. Contact
If you have questions or concerns about this Cookie Policy or how your data is used, please contact us:
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