Privacy Policy
Effective Date: 07/07/2025
Last Updated: 07/07/2025
This Privacy and Cookie Policy explains how CareBuilder, CareBuilder BV, (The Netherlands) and CareBuilder UK Ltd (United Kingdom), processes personal data when you use our website and services. For simplicity, "CareBuilder", "we", "us", or "our" refers collectively to both CareBuilder BV and CareBuilder UK, unless specified otherwise.
We respect your privacy and are committed to protecting your personal data in accordance with the requirements laid down in UK and EU data protection legislation, including the General Data Protection Regulation (EU GDPR and UK GDPR).
1. Amendments
It is possible that this privacy and cookie policy will be updated in the future. Any changes will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
3. Categories of Personal Data
Type | Purpose |
|---|---|
Essential Cookies | Required for the basic operation and security of our website. |
Analytics Cookies | Help us understand how visitors interact with our website. |
Marketing Cookies | Help us deliver targeted content and track the performance of campaigns. |
1. Amendments
It is possible that this privacy and cookie policy will be updated in the future. Any changes will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
1. Amendments
Cookie Name | Purpose | Expiry |
|---|---|---|
__hstc | Tracks visitors (domain, timestamps, session count) | 6 months |
hubspotutk | Stores a visitor's identity; used for form submission de-duplication | 6 months |
__hssc | Tracks sessions and page views per session | 30 minutes |
__hssrc | Determines if a session is restarted | Session |
messagesUtk | Stores a visitor ID used for live chat | 6 months |
It is possible that this privacy and cookie policy will be updated in the future. Any changes will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
1. Amendments
It is possible that this privacy and cookie policy will be updated in the future. Any changes will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
Cookie Name | Purpose | Duration |
|---|---|---|
XSRF-TOKEN | Cookie for fraud detection of calls | Session |
hs | Security Cookie for Hive (legacy) | Session |
svSession | Session cookie for identification | 6 months |
SSR-caching | Performance cookie for rendering | 24 hours |
TS* | Cookies for attack detection | Session |
bSession | Used for system effectiveness measurement | 24 hours |
fedops.logger.sessionId | Tracking session errors and issues (resilience) | 12 months |
_wixAB3|* | Cookie for site experiments | 6 months |
server-session-bind | Cookie for API protection | Session |
client-session-bind | Cookie for API protection | Session |
1. Amendments
It is possible that this privacy and cookie policy will be updated in the future. Any changes will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
Cookie | Function | Expiration |
|---|---|---|
vuid | Vimeo-generated ID used for generating analytics information for the video owner.
| 2 years |
player | Stores preferences for player controls (i.e. volume, stream quality, captions). | 1 year |
flags | Specifies feature flags enabled by the video owner. | 1 year |
[clip_id]_password | Stores an encoded password entered to authenticate a password-protected clip. | Session |
[webinar_uuid]_webinar_registrant | Stores the ID of a user who has registered for a webinar. | 7 days |
lc_[hash] | Stores the ID of a user who has submitted information through a video registration form. | 7 days |
player_clearance | Vimeo cookie used for bot prevention | 7 days |
_cf_bm | Cloudflare bot manager, manages incoming traffic that matches criteria associated with bots. | 30 minutes |
_cfuvid | Cloudflare cookie used to enforce rate limiting rules. | session |
cf_clearance | Cloudflare cookie used for bot prevention. | 1 year |
1. Amendments
It is possible that this privacy and cookie policy will be updated in the future. Any changes will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
Cookie Name | Purpose | Duration |
|---|---|---|
VISITOR_INFO1_LIVE | Estimates bandwidth to optimise video playback. | 6 months |
YSC | Tracks user interactions with embedded videos. | Session |
PREF | Stores user preferences and interface customisations (e.g. autoplay, captions). | 8 months |
CONSENT | Stores user consent and cookie preferences. | ~2 years |
DEVICE_INFO | Helps detect and prevent fraud. | 6 months |
__Secure-3PSID | Builds a profile of website visitor interests to show relevant ads. | 2 years |
__Secure-3PAPISID | Used for targeting purposes to build a profile of visitor interests. | 2 years |
__Secure-3PSIDCC | Used to deliver more relevant ads to the user and their interests. | 1 year |
1. Amendments
It is possible that this privacy and cookie policy will be updated in the future. Any changes will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
Cookie Name | Purpose | Duration |
|---|---|---|
NID | Stores user preferences and personalises ads on Google websites. | 6 months |
1P_JAR | Used for ad targeting and user tracking across sites. | 1 month |
SID | Security cookie to help authenticate users and protect against abuse. | 2 years |
HSID | Ensures user identity and protects user data from unauthorised access. | 2 years |
APISID | Enables Google to deliver personalised content. | 2 years |
SAPISID | Enables Google to collect user information for customised ads. | 2 years |
SIDCC | Helps Google assess the risk level of login attempts. | 1 year |
CONSENT | Stores cookie consent choices. | 2+ years |
OGPC | Supports Google Maps functionality. | 1 month |
DV | Used to collect information about how visitors use Google Maps. | 1 day |
1. Amendments
It is possible that this privacy and cookie policy will be updated in the future. Any changes will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
Cookie Name | Purpose | Duration |
|---|---|---|
_ss_fast_search | Tracks recent searches to deliver faster, more relevant suggestions. | Session |
_ss_uid | Assigns a unique, anonymous user ID for search behaviour tracking. | 1 year |
_ss_ab_test | Stores variant data for A/B testing search layouts or algorithms. | 1 month |
_ss_session_id | Maintains user session data to improve experience across multiple pages. | Session |
_ss_visitor | Used to distinguish new vs. returning visitors for search relevance. | 6 months |
1. Amendments
It is possible that this privacy and cookie policy will be updated in the future. Any changes will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
1. Amendments
It is possible that this privacy and cookie policy will be updated in the future. Any changes will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
1. Amendments
It is possible that this privacy and cookie policy will be updated in the future. Any changes will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.