Solutions for better care,
enhanced safety and independent living.

We leverage smart devices, a real-time triage & reponse protocol engine, and cloud-based portals and apps to bring health caregivers and their customers closer together, increase efficiency in housing and care and improve care outcomes and quality of life. We deliver solutions that enable caregivers and their customers to work and live as independently as possible: always safe, connected and supported!  

All your devices on one platform

CareBuilder integrates any open-standard device or monitoring system and has already integrated hundreds of third-party devices, from home and personal safety and smart home to e-Health.

  • Set up and manage countless devices and related triage and response protocols in an intuitive drag-and-drop environment, without any IT skills
  • Deploy smart devices quickly
  • Determine relevance of data from devices and ensure the right response
  • Eliminate false positives 
  • Manage proliferation of eHealth applications and other home and personal safety devices from one platform

With CareBuilder caregivers do all this without continuous reliance on IT resources, enabling housing and care organisations to realize considerable savings and tailor services better and more quickly to the needs of individual customers.  

Read about what types of devices are already integrated

Real-time triage, escalation & response protocols

CareBuilder’s real-time differentiated triage ensures the right match between care request and responder by matching e.g. qualifications, distance and availability, based on your organisation’s policies. Caregivers set triage, escalation and response protocols for alarms and care tasks to reflect the specific situation of a group of clients or an individual – all within a drag & drop content management system, without programming skills!. When, for example, clients or informal carers can take responsibility for a given task, or when data from a monitoring device does not require follow up, time from highly qualified healthcare professionals is saved that can be used where it is really needed.

Portals and mobile apps for every stakeholder in the care ecosystem

For caregivers, care managers, alert & response centres, service users and their family

Mobile App for caregivers & service providers

  • Receive and accept care requests
  • View and update care tasks
  • Communicate directly with customers and colleagues
  • View relevant information concerning customers, alerts and requests
  • View task instructions
  • Provide assistance immediately and remotely via video or voice call
  • Open smart door locks
  • Automatically complete administrative work such as time registration, status updates and registration of care history
  • Exchange data via CareBuilder API with other systems used by your organisation
Read more about the Caregiver Mobile App

Touchscreen Customer Portal

CareBuilder’s touchscreen tablet portal enables people to live as independently as possible: always safe, connected and supported.

  • Communicate with caregivers and family and friends via video call, voice call, text and mail, social media
  • By integrating smart devices and apps we have added functions around safety, assisted living, smart home, lifestyle, long-term care, eHealth, information, digital and social inclusion, entertainment and well-being
  • Content and services deployed modularly depending on situation and changing needs of individual customers 
  • Introduced with great success for customers with little or no experience with Internet or digital tools and for those with learning or other psychological and physical disabilities
Read more about the Customer Portal

Care Management Portal

  • Tailor services, digital content, triage and response protocols for specific locations, groups of customers or individual patients
  • Powerful Client Relationship Management module built for the age of smart monitoring devices and digital connectivity – giving managers complete oversight and control of smart devices, content and services deployed to individuals and groups of customers
  • Mobile device management based on Google Android’s Enterprise Mobility Management – manage your devices and in-app policies remotely
  • Deploy, assign & manage smart devices remotely
  • Intuitive, drag & drop environment for operating and innovation managers – no IT skills needed!
Read more about the Care Management System

CareBuilder - key facts


Increase in staff satisfaction

(Cicero Group)


Increased in client satisfaction

(Cicero Group)


Reduction in  administration time



Users across the platform

Growing installed base


Care organisations

Operating across European countries


Service requests per week

Proven scalability


We currently serve forty housing and care organisations in the United Kingdom and the Netherlands, with projects in other countries. Our clients include large organisations providing services across multiple locations to elderly people and to patients with chronic conditions and in rehabilitation programs. Our clients have deployed the CareBuilder platform in inpatient care, care homes and care at home situations. We work closely with care organisations to deliver innovative and fit-for-purpose solutions ranging from home and personal safety, smart home and well-being to complex care. Please click the button below to take a look at the use cases we have implemented with our clients.

Read more

Where we are

We are an international firm with offices currently in the United Kingdom, the Netherlands, Bulgaria and Spain. We are expanding our presence in Europe and in other regions, and our cloud-based platform can be delivered anywhere in the world. Our highly qualified team of software developers and change managers bring extensive expertise from healthcare, information technology, management consulting, manufacturing and direct-to-consumer service sectors. Our team has over 100 years’ combined experience in healthcare device integration, transactional software and application development. They are focused on continuous development of a state of the art platform which provides stability, security and interoperability to healthcare organisations anywhere in the world. We would be delighted to hear from you and find out how we can help.


Our team