CareBuilder’s Care Management System is an intuitive, drag & drop environment for senior care staff, operating and innovation managers.
Devices already integrated into the CareBuilder platform cover a wide range of care needs, communication protocols and applications:
Services in CareBuilder are defined as response packages or tasks, which may be performed by a system (e.g. automatically initiating the heartrate monitor following the detection of a fall) or by a caregiver (e.g. responding to an alert). In CareBuilder, services may be triggered in any number of ways, e.g.:
In CareBuilder, triage protocols define who will be asked to respond to a service request – a person or group. Escalation protocols define how long the system will wait for a response from the caregiver(s) initially contacted before escalating the alert or task. Escalation protocols further define which other support persons the request will be forwarded to and in which order. Care managers using CareBuilder’s CMS have enormous flexibility to define triage & escalation protocols that can be specific to one patient or a group of patients, to one or more locations, or to a time of day or certain days of the week – e.g. to reflect staffing levels or the presence of family at different moments. Because changing triage & escalation protocols within CareBuilder’s drag & drop CMS is so easy, care managers use it to adapt quickly to changing circumstances or to new insights.
Care managers use CareBuilder’s Content Management System to enable and push content for caregivers and their customers. This can be personalised content relevant to a single customer or content packages for a group such as diabetes patients, patients in rehabilitation following a hospital admission, or the residents in a care home, e.g.:
As with all other modules within the CareBuilder Care Management System, the CMS is an intuitive, drag-and-drop environment, which requires no IT skills to operate. Senior care and operating staff are using the CMS at care organisations e.g. to support rehabilitation therapy, digital and social inclusion programmes and care at home for people with chronic conditions.