CareBuilder’s Care Management System is an intuitive, drag & drop environment for operating and innovation managers.
Devices already integrated into the CareBuilder platform cover a wide range of care needs (link), communication protocols (link) and applications:
Services in CareBuilder are defined as response packages or tasks, which may be performed by a system (e.g. automatically initiating the heartrate monitor following the detection of a fall) or by a caregiver (e.g. responding to an alert). In CareBuilder, services may be triggered in any number of ways, e.g.:
In CareBuilder, triage protocols define who will be asked to respond to a service request. Escalation protocols define how long will the system wait for a response from the caregiver initially contacted before forwarding the service request to other caregivers. Escalation protocols further define which other caregivers the request will be forwarded to. Care managers using CareBuilder’s CMS have enormous flexibility to define triage & escalation protocols that can be specific to one patient or a group of patients, to one or more locations, or to a time of day or certain days of the week (e.g. to reflect staffing levels or the presence of family at certain moments). Because changing triage & escalation protocols within CareBuilder’s drag & drop CMS is so easy, care managers use it to adapt quickly to changing circumstances or to new insights.
Care managers use CareBuilder’s CMS to enable and push content for caregivers and their customers, e.g.
Care managers use CareBuilder’s CMS to manage authorisations for staff and their customers as well as to manage devices and in-app settings, e.g.: