Through a tailor-made touchscreen home hub, care customers communicate with care professionals, informal carers, family and friends. Additionally, customers have access to personalised services and content, which are deployed depending on the situation and needs of care givers and their clients.
The home hub has been introduced with great success, also for clients who have little or no experience with the Internet or digital tools and with clients who have learning difficulties or other mental and physical limitations. Reminders, information, video consultations, advice and client support are delivered via the home hub. By integrating smart devices and apps on the platform, we have added a series of functions on prevention and long-term care (eHealth), safety, smart home, information, digital and social inclusion, entertainment and well-being. These covering the full range of care needs.