CareBuilder’s Care Management System is an intuitive, drag & drop environment for senior care staff, operating and innovation managers.
Services in CareBuilder are defined as response packages or tasks, which may be performed by a system (e.g. automatically initiating the heart rate monitor following the detection of a fall) or by a caregiver (e.g. responding to an alert). In CareBuilder, services may be triggered in any number of ways, e.g.:
Triage protocols define who will be asked to respond to a service request. It also defines how long the CareBuilder platform will wait for a response from the caregiver(s) before escalating the alert or task. Care managers using CareBuilder’s CMS have enormous flexibility to define triage & escalation protocols that can be specific to one patient or a group of patients, to one or more locations, or to a time of day or certain days of the week.
Because changing triage & escalation protocols within CareBuilder’s drag & drop CMS is so easy, care managers use it to adapt quickly to changing circumstances or to new insights.
Care managers use CareBuilder’s Content Management System to enable and push content for caregivers and their customers. This can be personalised content relevant to a single customer or content packages for a group. The CareBuilder Care Management System, the CMS is an intuitive, drag-and-drop environment, which requires no IT skills to operate.
Devices already integrated into the CareBuilder platform cover a wide range of care needs, communication protocols and applications: