Solutions for better care,
enhanced safety and independent living.

CareBuilder integrates a proprietary SaaS solution with hundreds of third-party smart devices and care systems. The CareBuilder SaaS platform includes video, voice, text & push content communication , intelligent real-time triage and task admin, and a state of the art care management environment. These capabilities are organised in mobile apps and portals for each stakeholder in the care environment to meet their specific needs: patients, caregivers, family & friends, care centre operators and care managers & innovators.

User experience - a purpose-made portal for every stakeholder in the care ecosystem

Integrating SaaS & smart devices

  • Communication Protocols – Zwave, Bluetooth, ESPA 4.4.4., Wi-Fi, 3G & 4G, NFC
  • API & data exchange – JAVA, DOT NET
  • Video & sound – SIP, WebRTC, H264, VOIP
  • Alarm devices – care phones (e.g. BS8521, TTnew, UMO), SMS, smartphones, browser-based tablets
  • Sensors – Fire, break-in, leak detectors, motion detectors, fall detectors, wander detectors, IP cameras, door monitors, e-Health monitoring devices, smart home sensors
  • IoT (CareBuilder AIO) – for devices using Wi-Fi or Zwave such as buttons, sensors, smoke or fire detectors and movement dectectors


Integration – how we have deployed our API

CareBuilder has developed an API used to integrate our clients’ chosen systems and devices into the CareBuilder platform. These are just some of the examples already deployed at existing clients:

  • Staffing (web services) – roostering, payroll, key personnel data e.g. specialism and location
  • Planned care – therapy programme, appointments
  • Care systems – dossier forming & care history
  • Care call systems – e.g. Verklizan
  • Accounting – for e.g. billing/invoices
  • Alert / alarm systems – e.g. Kadex, UMO, Tunstall, 
  • Payments – SEPA incasso


Safety, compliance & quality standards

Safety & data security

Data & information security
  • CareBuilder meets the requirements set out in NEN 7510 – ‘Information security in healthcare standard ‘
Data exchange standards
  • Data security level is PCI DSS Level 1. No physical access for customers/employees
  • Employees with access to customer data have signed confidentiality agreement
  • Work is ongoing on compliance with upcoming MedMij standard


Hosting arrangements & standard
  • Hosting ISO 27001 certified
  • Continuous replication of data across two sites & daily back up
Back-up & recovery
  • Recovery and fallback procedures are documented and tested twice a year
  • Integrity ensured by input, storage & display control, customer-specific databases and TCP / IP, https &
Business continuity
  • Data availability & server uptime of 99.995%
  • Multiple (redundant) network connections between servers and internet
Low Total Cost of Ownership central to CareBuilder design

Easy Installation & Configuration

  • Integrated suite of solutions,  open source ecosystem
  • Plug & connect devices and assign them to users – no IT skills
  • Hundreds of devices, services & protocol template for a quick start
  • Personalise devices, services, content and triage & escalation protocols in drag & drop environment

Training & Change  Management

  • No programming skills ever needed!
  • CareBuilder train the trainer for advanced users (management & care centre staff)
  • Intuitive apps and portals for caregivers and their clients
  • Automatically embed change in operating processes

Modular licensing

  • Modular licensing model – pay for what you use, use what you need
  • User licensing based on type and number of users – Caregiver Mobile App, CareGiver Portal, Care Manager Portal, Care Centre, Care Client Portal, Family Portal
  • Device operating lease – we are happy to discuss models for licensing rather than aquiring e-Health, motion detection, tablets, smartphones and other commonly used care devices

Management & Support

  • All system management & upgrades included
  • Technical support included
  • Remote maintenance & support – incl. proprietary MDM solution based on Android EMM

Customisation and  Scalability

  • Amazon webservices & technology
  • Innovation sandbox – drag & drop care management system, open standards, API,  common communication protocols

CareBuilder MDM based on Android EMM

  • Approve, install (push or via Managed Play), configure & delete apps on devices remotely / directly
  • Streamline updates (silent/push), permissions, [re]allocation of user licenses
  • Manage in-app settings remotely e.g. wipe out log-in settings and history on shared devices