Oplossingen voor betere zorg, veiligheid en zelfstandig wonen.

Our clients offer a range of residential and care services for the elderly and for people with a wide range of psychological and physical disorders. CareBuilder has implemented solutions to enable caregivers and their clients to work and live as independently as possible: always safe, connected and supported.

Through a tailor-made touchscreen home hub, clients communicate with care professionals, informal carers, family and friends. The home hub has been introduced with great success also for clients who have little or no experience with the Internet or digital tools and with clients who have psychological and physical limitations. Reminders, information, video consultations, advice and client support are delivered via the home hub. By integrating smart devices and apps on the platform, we have added a series of functions on prevention and long-term care (eHealth), safety, smart home, information, digital and social inclusion, entertainment and well-being. These are used purposefully depending on the situation.

Not only clients but also caregivers need support from colleagues, other specialists, informal caregivers and family. Moreover, it is important to coordinate integrated care with care providers and with clients – both in planned and ad hoc care. CareBuilder’s mobile app and browser-based portals empower them to deliver individualised care and maximise the time they have to give patients the personal they can be proud of.

Our vision

The care sector is under continuous pressure to reduce costs and improve care outcomes for the elderly, patients with chronic conditions and those undergoing revalidation and therapy. There is a clear need and opportunity to focus on better prevention and drive therapy compliance, to avoid lost revenues across the care value chain and increased costs of complications. At a time when the elderly population is growing to unprecedented proportions, care organizations are already struggling with systemic shortages of qualified staff and with the changing role of the family in modern day care. 80% of hospitals and long-term care organisations in 2018 have job vacancies they cannot fill. 40% of elderly living in old age homes thinks the care they receive is too hasty. 51% of nurses and caregivers for the elderly find that there is too little time to deliver the care that is actually needed. As much as 61% finds there is no time for personal care. But beyond the growth of the elderly population, greater life expectancy also drives the nature of the care required by the elderly, which is becoming increasingly complex – often requiring different medical specialisms and better integration.

At the same time, patients and the elderly want to maintain a sense of independence, individuality and purpose in their own lives as long as possible. Several studies have clearly shown that patients revalidate better in the comfort of their own homes whenever possible, provided they can count on the right support at the right time. A weekly 30 minute visit from the physiotherapist is of limited use for someone undergoing revalidation following a stroke, if the patient does not follow her exercise routine the rest of the week. It is generally more effective to deliver therapy frequently, and it is more efficient to do this remotely and/or with the help of push content. Similarly patients at home benefit from prompt help when the need arises, rather than having to wait for the next planned appointment – e.g. advice on taking medicines and their side effects, performing a stoma or measuring blood pressure and glucose levels. In the age of tablets, wearable devices, smart homes and the Internet of Things, plug-and-play applications can be easily adapted to the individual and complex needs of the elderly and of patients requiring long-term care or revalidating from hospital interventions.

But it is not only patients who can benefit. Caregivers are under enormous pressure to deliver high quality care, ever more efficiently. Whether professional or informal, caregivers often feel left to their own devices, lacking support and feeling unsafe. When there is no time to deliver patients the care and personal attention they need, job satisfaction suffers greatly suffers and often results in increased stress, burnout and high staff turnover. That a large part of caregivers’ time is spent on non-core activities such as admin, time recording and travelling to patients’ locations, does not help. Here too, technology can play an important role in helping caregivers feel connected, safe and supported, always.

To address these challenges and remain relevant, it is imperative that organizations leverage the power of people and smart technologies working together, to deliver the best possible quality of care, ensure quality of life and remain cost-competitive.

Our mission

CareBuilder ensures that caregivers and their clients are always safe, connected and supported.

CareBuilder delivers smart technology to organisations providing long-term care to elderly people and to patients with chronic conditions and in rehabilitation programs. CareBuilder combines smart devices with real time triage & escalation protocols, video communication and powerful care management tools. The CareBuilder mobile app allows caregivers to receive and manage alarms and requests, manage planned and ad-hoc care tasks, communicate directly with clients and colleagues, save time on administration and easily deploy and manage a large number devices for patient care. CareBuilder portals bring clients, their families and healthcare professionals closer together so they are always safe, connected and supported.

The CareBuilder platform helps organisations allocate their resources more effectively, greatly increasing time spent on core care activities as well as compliance with internal policies and protocols, and reducing time on admin, travel and other non-core activities.

CareBuilder - key facts


Increase in staff

(Cicero Group)


Increased in client

(Cicero Group)


Reduction in 
administration time



Users across
the platform

Growing installed base


Care organisations

Operating across European countries


Service requests
per week

Proven scalability


We currently serve forty care organisations in the United Kingdom and the Netherlands, with projects in other European countries. Our clients include large care organisations providing long-term care across multiple locations to elderly people and to patients with chronic conditions and in rehabilitation programs. Our clients have deployed the CareBuilder platform in intramural care as well as in care at home. We work closely with care organisations to deliver innovative and fit-for-purpose solutions ranging from safety, smart home and wellbeing to comples care. Please click the button below to take a look at the use cases we have implemented with our clients.

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Where we are

We are an international firm with offices currently in the United Kingdom, the Netherlands, Bulgaria and Spain. We are expanding our presence in Europe and in other regions, and our cloud-based platform can be delivered anywhere in the world.

Our highly qualified team of software developers, process & organisation designers and change managers work from different locations across Europe and bring extensive expertise from a range of industries including healthcare, information technology, management consulting, manufacturing and direct-to-consumer service sectors. Our team has over 100 years’ combined experience in healthcare device integration, transactional software and application development. They are focused on creating a state of the art platform which provides stability, security and interoperability to healthcare organisations anywhere in the world.

Regardless of where you are, we would be delighted to hear from you and find out how we can help.


Our team