Real-time Response and Remote-first Support
Caregivers can remotely deliver high-quality care and help care receivers and healthcare staff everywhere, for example:
+ a weekly check-in at a fixed time to see how the client is doing
+ immediate remote response when the patient is sends an alarm
+ initiating (automatic) video calls after alarms to immediately evaluate the situation and provide remote support.
Precision management of individual care
+ Provide remote-first support to clients and caregivers (video, voice, email and text)
+ Control smart devices remotely & push content
(instructions, physiotherapy videos etc.)
+ (Re)schedule appointments and schedule reminders
+ Locate care receivers, caregivers and other resources
Plan, review and report
+ Use a real-time dashboard with incoming alerts & requests and planned care tasks
+ Assign alarms & tasks to the nearest available resource – automatic notification and escalation if no response
+ Review recorded emergency response video and voice calls (authorised staff)
+ Generate real-time custom reports & charts
Manage quality and productivity
+ View activity reports and manage productivity, response times, and quality of service
+ Find colleagues on duty, available & logged in on any given location with specific roles
+ Push content to field staff e.g. task-related instructions, training materials, policies
+ (Re)assign staff to another location to ensure appropriate coverage
A complete cycle of support
CareBuilder has developed a structured methodology called TMcare® that guides the work of teams managing and providing care. TMcare® ensures that care tasks are optimally structured from beginning to end.
Planned or ad-hoc, a signal for support comes from care receivers, residents, colleagues or readings from smart technology.
One or more care-givers take the task and connect with the receiver.
Key data of care services are recorded automatically, enabling live dashboards, custom KPI reports and audit trails.
Intelligent dynamic matching selects the best care-givers to take on the tasks.
Caregivers provide services remotely or on-site, equipped with all the information they need.
The quality of services, procedures and resources is assessed using detailed, end-to-end documentation of services.
with No-risk Licensing
CareBuilder is a Care SaaS (Software as a Service) platform that connects every stakeholder in your organisation through tailor-made applications connected to the SaaS server.
Ready to use
Unlike traditional systems, CareBuilder’s Care SaaS platform comes installed and configured. It can be made ready for use in minutes using CareBuilder’s extensive drag & drop content and service library. Installation requires only an internet connection and a log-in.
We do the upgrading
With traditional systems, updates can require enormous amounts of time and money. CareBuilder clients can simply log on using an internet browser or mobile apps, to already upgraded services. With CareBuilder, care organisations are never stuck with obsolete or unsupported licenses or technologies.
We also seek input from technology, care and innovation managers when we upgrade, so you can influence improvements.
With most traditional systems, your organisation does not get a performance guarantee. CareBuilder guarantees applications will be available 99.95% of the time.
Automatic Task Allocation
through Enriched Alerts
An alert can originate from care receivers, residents, colleagues and readings from smart technology. CareBuilder’s unique matching software enriches alerts with relevant information such as the nature of the alarm, urgency, location and the need for specifically qualified personnel.
The alert is converted into a task for a suitable executor. If this person is not available, it can easily be transferred to colleagues.
As soon as a task has been accepted, the caregiver receives all necessary information about the receiver and the task. Caregivers are always well-prepared for their work.