Solutions for better care,
enhanced safety and independent living.

CareBuilder makes it possible for caregivers to set up and manage countless devices, triage and escalation protocols in a very simple way. This is one of the areas where CareBuilder distinguishes itself: caregivers can do this without continually relying on an IT resources, helping hospitals and home care institutions realize considerable improvements in costs. In addition, care providers are provided with a powerful solution that enables them to focus their care better on individual patients and manage the growing complexity with fewer mistakes. This makes it ,easier, among other things, to allow patients with chronic conditions to live at home as independently as possible, or to have patients rehabilitate at home following a hospital procedure.


Nurses, social workers and other caregivers activate and assign device-based services to patients in a few simple steps from CareBuilders’s drag & drop care management environment. Caregivers then

  • place the devices in the patient’s environment appropriately
  • connect the client’s tablet or other touchscreen device to the wi-fi
  • download the CareBuilder Client Portal app from the app store, which subsequently self-initiates
  • connect any Bluetooth devices to the patient’s tablet as appropriate
  • using the CareBuilder App on their smart phone, caregivers complete the procedure by scanning a QR code in the Client Portal, automatically coupling the device(s) to the patient and to the applicable services, triage and escalation protocols as well as to patient-specific content – e.g. appointments, therapy exercises or medication reminders.

Care providers need an intelligent yet flexible and user-friendly solution to determine the relevance of device-generated data and to ensure that the right follow-up actions are triggered. Critically, reducing false-positives is key to ensuring caregivers are deployed efficiently and continue to take device-generated alerts with the sense of urgency they require.

Fall detection provides a simple example for how the CareBuilder Smart Watch App can help: when a fall is detected by the smart watch being worn by Paul (73), rather than immediately sending an alert to a caregiver, we might first automatically start measuring Paul’s heart rate for a period of sixty seconds. At the same time, we will monitor Paul’s movements following the fall to detect whether he is walking again. If the heart rate remains normal or Paul is walking again, no alarm will be generated and sent to a qualified nurse. Perhaps a low-level alert will be sent to a family member, as a good excuse for a chat to break Paul’s otherwise uneventful day. If on the other hand, the heart rate is outside of the normal range and the client does not walk within sixty seconds of the fall detection, an alarm is sent to a caregiver, who can automatically start a call with the client via the CareBuilder Smart Watch to assess the situation further.

Caregivers can define real-time triage and escalation protocols like this one in CareBuilder’s drag & drop management portal, without any programming or IT skills.


improvement in staff satisfaction


cost savings in administration activities


improvement in customer satisfaction


cost savings with nocturnal care