Solutions for better care,
enhanced safety and independent living.

With CareBuilder caregivers set up and manage countless devices, triage and response protocols, without IT skills. CareBuilder’s rules-based triage allows for efficient management of data, to reduce false-positive alerts and generate the right response triggers, real-time. Caregivers can do this without continually relying on IT resources, helping hospitals, home care and housing providers realize considerable improvements in costs. In addition, care providers are provided with a powerful solution that enables them to focus on individual patients’ needs and manage the growing complexity with fewer mistakes.


Nurses, social workers and other housing and care service providers activate and assign device-based services to users in a few simple steps, using the Caregiver Mobile App

  • place devices in customer’s environment
  • connect the customer’s devices to the wi-fi
  • download the CareBuilder Client Portal app from the app store
  • using the CareBuilder App on their smart phone, caregivers complete the procedure by scanning a QR code, automatically coupling the device(s) to the patient and to the applicable services, triage and response protocols as well as to patient-specific content – e.g. appointments, therapy exercises or medication reminders.

Care providers need an intelligent, flexible and user-friendly solution to determine the relevance of device-generated data and ensure the right follow-up. Critically, reducing false-positives is key to ensuring efficient use of caregivers’ time and to drive adoption of e-health solutions.

Fall detection provides a simple example: when a fall is detected by Paul’s smart watch, CareBuilder’s Smart Watch App may automatically start measuring Paul’s heart rate, whilst monitoring Paul’s movements following the fall. If all remains normal, no alarm needs to be sent to a qualified nurse (perhaps a low-level alert will be sent to a family member, a good excuse for a chat to break Paul’s loneliness). If however the heart rate is outside a normal range and Paul does not appear to walk following fall detection, an alarm may be sent to a caregiver, who can automatically start a call with Paul via the Smart Watch App to assess the situation.

Caregivers can define real-time triage and response protocols like this one in CareBuilder’s drag & drop management portal, according to their own policies and without any programming or IT skills!


improvement in staff satisfaction


cost savings in administration activities


improvement in customer satisfaction


cost savings with nocturnal care