With the proliferation of eHealth applications, domotics, safety and other smart devices, it is becoming increasingly important that health personnel are enabled to manage equipment. In addition, more and more signals and data are generated whose relevance or trigger point can be different for [groups of] patients.
Nurses, social workers and other caregivers activate and assign device-based services to patients in a few simple steps from CareBuilders’s drag & drop care management environment. Caregivers then
Care providers need an intelligent yet flexible and user-friendly solution to determine the relevance of device-generated data and to ensure that the right follow-up actions are triggered. Critically, reducing false-positives is key to ensuring caregivers are deployed efficiently and continue to take device-generated alerts with the sense of urgency they require.
Fall detection provides a simple example for how the CareBuilder Smart Watch App can help: when a fall is detected by the smart watch being worn by Paul (73), rather than immediately sending an alert to a caregiver, we might first automatically start measuring Paul’s heart rate for a period of sixty seconds. At the same time, we will monitor Paul’s movements following the fall to detect whether he is walking again. If the heart rate remains normal or Paul is walking again, no alarm will be generated and sent to a qualified nurse. Perhaps a low-level alert will be sent to a family member, as a good excuse for a chat to break Paul’s otherwise uneventful day. If on the other hand, the heart rate is outside of the normal range and the client does not walk within sixty seconds of the fall detection, an alarm is sent to a caregiver, who can automatically start a call with the client via the CareBuilder Smart Watch to assess the situation further.
Caregivers can define real-time triage and escalation protocols like this one in CareBuilder’s drag & drop management portal, without any programming or IT skills.
improvement in staff satisfaction
cost savings in administration activities
improvement in customer satisfaction
cost savings with nocturnal care