Solutions for better care, enhanced safety and independent living.

All alarms, support requests and device-generated data are managed by caregivers from just one Caregiver App. The rules-based triage engine ensures that they only receive alerts when actual action is required. 

With CareBuilder caregivers set up and manage countless devices, triage and response protocols, without IT skills. CareBuilder’s rules-based triage allows for efficient management of data, to reduce false-positive alerts and generate the right response triggers. Caregivers are provided with a powerful solution that enables them to focus on individual patients’ needs and manage the growing complexity with fewer mistakes.


Nurses, social workers and other housing and care service providers activate and assign device-based services to users in a few simple steps, using the Caregiver Mobile App:

  • place devices in customer’s environment

  • connect the customer’s devices to the wi-fi

  • download the CareBuilder Client Portal app from the app store

  • using the CareBuilder App on their smartphone, caregivers complete the procedure by scanning a QR code, automatically coupling the device(s) to the patient and to the applicable services, triage and response protocols as well as to patient-specific content

  • No IT skills, minimum burden on IT resources


Fall detection example:

When a fall is detected by Paul’s smart watch, CareBuilder’s SmartWatch App may automatically start measuring Paul’s heart rate, whilst monitoring Paul’s movements following the fall. If all remains normal, no alarm needs to be sent to a qualified nurse (perhaps a low-level alert will be sent to a family member, a good excuse for a chat to break Paul’s loneliness). If however the heart rate is outside a normal range and Paul does not appear to walk following fall detection, an alarm may be sent to a caregiver, who can automatically start a call with Paul via the Smart Watch App to assess the situation.