Not only clients but also caregivers need support from colleagues, other specialists, informal caregivers and patient’s families.
CareBuilder’s real-time triage ensures the right match between care request and care provider by matching e.g. qualifications, distance and availability. Caregivers easily set up protocols for allocation and escalation of alarms and care tasks in different situations, groups of clients and even individual clients (all without programming skills!). This allows them quickly to adapt protocols to reflect any number of factors:
In addition, caregivers use CareBuilder’s app to activate & assign devices to clients in seconds, eliminating coslty and time-consuming reliance on IT resources.
With CareBuilder’s app, caregivers receive and accept care requests, view and update care tasks and communicate directly with clients and colleagues. Care providers use the CareBuilder app to see client information and task instructions, make video calls to provide remote assistance, and in case of an urgent situation alert colleagues and help each other. Often, assistance can be delivered immediately and remotely – for example:
The CareBuilder app helps caregivers spend more time on care and less time on non-core admin activities. During a home visit the app can be used to
This does not necessarily mean that care organizations have to change their existing systems; via CareBuilder’s API we ensure integration with existing systems where necessary, e.g. for insurance or local authority declarations, staff payroll or other care management systems. So your staff does not have to enter the same data in different systems!
improvement in staff satisfaction
cost savings in administration activities
improvement in customer satisfaction
cost savings with nocturnal care