CareBuilder’s real-time triage ensures the right match between care request and care provider by matching e.g. qualifications, distance and availability. Caregivers easily set up protocols for allocation and escalation of alarms and care tasks in different situations, groups of clients and even individual clients (all without programming skills!). This allows them quickly to adapt protocols to reflect any number of factors:

• current staffing levels on different floors or at different locations
• extent to which family, friends, volunteers or other service providers can take direct responsibility for certain tasks at given times
• reducing false positive alerts from devices
• comorbidity and need to combine data in generation of alerts and triage protocols
• patient’s ability to take on certain tasks
• responder specialisms and qualifications, language skills, gender or any other relevant attribute
• individual customer preferences and behaviour

In addition, caregivers use CareBuilder’s app to activate & assign devices to clients in seconds, eliminating coslty and time-consuming reliance on IT resources.

The CareBuilder app helps caregivers spend more time on care and less time on non-core admin activities. During a home visit the app can be used to

• open the lock on the door
• automatically register response and time
• automatically write time spent on care tasks and home visits
• update the status of tasks
• register care history
• make video recordings for audit & compliance

This does not necessarily mean that care organizations have to change their existing systems; via CareBuilder’s API we ensure integration with existing systems where necessary, e.g. for insurance or local authority declarations, staff payroll or other care management systems. So your staff does not have to enter the same data in different systems!