Solutions for better care,
enhanced safety and independent living.

Whether you are starting from scratch or transitioning from traditional analogue technology into the digital age, CareBuilder provides a flexible, open standards platform for integrating and managing all your smart devices with minimal burden on IT resources.


Devices already integrated across all care needs

  • Safety devices such as fire and smoke detectors, intercom, electronic door locks
  • Smart home devices such as climate control, hight-adaptable kitchen tops and furniture, automated or remote-controlled lighting, blinds and doors
  • Care devices such care phones, pull-cords, pendants, GSM alarms, bed sensors, motion, fall and epilepsy detection devices , moisture detectors and wander dection for patients with dementia
  • e-Health monitoring devices  e.g. heart rate monitor and measurement devices for blood pressure, glucose, temperature, etc.
  • Communication devices such as smartphones, tablets, PCs, smart watches
  • NFC tags – used by caregivers in combination with their Caregiver App  and smartphone for e.g. logging in/out, checking in on arrival at patient’s location, or for signing off tasks on completion

Transition to online, proactive care

Many organisations are transitioning from traditional analogue devices and reactive call-processing alert centres, to new digital technology, cloud services and proactive, customer-centric response processes. These organisations often own legacy devices acquired over many years, which they do not necessarily need to throw away in order to achieve their goals!

CareBuilder has been helping clients connect older, analogue devices into wi-fi networks and online care ecosystems. Our technology ensures old care phones and pull-cords are given new life as part of online, proactive alert response services.

When you do need to update your devices, you can benefit from ours and our clients’ experience. We can help you select the best devices for your needs and can even manage the entire process of acquiring, configuring and managing them.


Most common technology standards already supported

  • Communication Protocols – Zwave, Bluetooth, ESPA 4.4.4., Wi-Fi, 3G & 4G, NFC
  • API & data exchange – JAVA, DOT NET
  • Video & sound – SIP, WebRTC, H264, VOIP
  • Alarm devices – care phones (e.g. BS8521, TTnew, UMO), SMS, smartphones, browser-based tablets
  • Sensors – Fire, break-in, leak, motion, fall and wander detectors, IP cameras, door monitors, e-Health monitoring devices
  • IoT (CareBuilder AIO) – for devices using Wi-Fi or Zwave such as buttons, sensors, smoke, fire and movement detectors

We are essentially agnostic as to your choice of smart devices, provided they are built on open standards. To keep total cost of ownership low, we work with you to integrate your existing devices and support you with selecting new ones.

Managing data

Care providers need a flexible and user-friendly solution to assign relevance to device-generated data and ensure the right follow-up. Critically, reducing false-positives ensures efficient use of caregivers’ time and drives adoption of e-health solutions.

Fall detection provides a simple example: when a fall is detected by Paul’s smart watch, CareBuilder’s Smart Watch App may automatically start measuring Paul’s heart rate, whilst monitoring Paul’s movements following the fall. If all remains normal, no alarm needs to be sent to a qualified nurse. But if the heart rate is outside a normal range, an alarm may be sent to a caregiver, who can automatically start a call via the Smart Watch App to assess the situation.

Caregivers define real-time triage and response protocols like this one in CareBuilder’s drag & drop management portal, according to their own policies and without any programming or IT skills!

Be in control of your care devices & processes

Nurses, social workers and other housing and care service providers activate and assign device-based services to users in a few simple steps, using the Caregiver Mobile App

  • place devices in customer’s environment
  • connect the customer’s devices to the wi-fi
  • download the CareBuilder Client Portal app from the app store
  • using the CareBuilder App on their smart phone, caregivers complete the procedure by scanning a QR code, automatically coupling the device(s) to the patient and to the applicable services, triage and response protocols as well as to patient-specific content – e.g. appointments, therapy exercises or medication reminders
  • No IT skills, minimum burden on IT resources


improvement in staff satisfaction


cost savings in administration activities


improvement in customer satisfaction


cost savings with nocturnal care