All your existing and new devices integrated on one platform – from analogue pull-cords and fire detection to telecare and e-Health
Many organisations are transitioning from traditional analogue devices and reactive call-processing alert centres, to new digital technology, cloud services and proactive, customer-centric response processes. These organisations often own legacy devices acquired over many years, which they do not necessarily need to throw away in order to achieve their goals!
CareBuilder has been helping clients connect older, analogue devices into wi-fi networks and online care ecosystems. Our technology ensures old care phones and pull-cords are given new life as part of online, proactive alert response services.
When you do need to update your devices, you can benefit from ours and our clients’ experience. We can help you select the best devices for your needs and can even manage the entire process of acquiring, configuring and managing them.
We are essentially agnostic as to your choice of smart devices, provided they are built on open standards. To keep total cost of ownership low, we work with you to integrate your existing devices and support you with selecting new ones.
Care providers need a flexible and user-friendly solution to assign relevance to device-generated data and ensure the right follow-up. Critically, reducing false-positives ensures efficient use of caregivers’ time and drives adoption of e-health solutions.
Fall detection provides a simple example: when a fall is detected by Paul’s smart watch, CareBuilder’s Smart Watch App may automatically start measuring Paul’s heart rate, whilst monitoring Paul’s movements following the fall. If all remains normal, no alarm needs to be sent to a qualified nurse. But if the heart rate is outside a normal range, an alarm may be sent to a caregiver, who can automatically start a call via the Smart Watch App to assess the situation.
Caregivers define real-time triage and response protocols like this one in CareBuilder’s drag & drop management portal, according to their own policies and without any programming or IT skills!
Nurses, social workers and other housing and care service providers activate and assign device-based services to users in a few simple steps, using the Caregiver Mobile App
improvement in staff satisfaction
cost savings in administration activities
improvement in customer satisfaction
cost savings with nocturnal care