A complete cycle of support

CareBuilder has developed a structured methodology called TMcare® that guides the work of teams managing and providing care. TMcare® ensures that care tasks are optimally structured from beginning to end.

Planned or ad-hoc, a signal for support comes from care receivers, residents, colleagues or readings from smart technology.

One or more care-givers take the task and connect with the receiver.

Key data of care services are recorded automatically, enabling live dashboards, custom KPI reports and audit trails.

Intelligent dynamic matching selects the best care-givers to take on the tasks.

Caregivers provide services remotely or on-site, equipped with all the information they need.

The quality of services, procedures and resources is assessed using detailed, end-to-end documentation of services.


Saas Ecosytem
with No-risk Licensing

CareBuilder is a Care SaaS (Software as a Service) platform that connects every stakeholder in your organisation through tailor-made applications connected to the SaaS server. 

Ready to use 

Unlike traditional systems, CareBuilder’s Care SaaS platform comes installed and configured. It can be made ready for use in minutes using CareBuilder’s extensive drag & drop content and service library. Installation requires only an internet connection and a log-in.
We do the upgrading

With traditional systems, updates can require enormous amounts of time and money. CareBuilder clients can simply log on using an internet browser or mobile apps, to already upgraded services. With CareBuilder, care organisations are never stuck with obsolete or unsupported licenses or technologies.

We also seek input from technology, care and innovation managers when we upgrade, so you can influence improvements. 
Guaranteed performance

With most traditional systems, your organisation does not get a performance guarantee. CareBuilder guarantees applications will be available 99.95% of the time.


Real-time Response and Remote-first Support

Caregivers can remotely deliver high-quality care and help care receivers and healthcare staff everywhere, for example:

+ a weekly check-in at a fixed time to see how the client is doing
+ immediate remote response when the patient is sends an alarm
+ initiating (automatic) video calls after alarms to immediately evaluate the situation and provide remote support.


Automatic Task Allocation

through Enriched Alerts

An alert can originate from care receivers, residents, colleagues and readings from smart technology. CareBuilder’s unique matching software enriches alerts with relevant information such as the nature of the alarm, urgency, location and the need for specifically qualified personnel. 

The alert is converted into a task for a suitable executor. If this person is not available, it can easily be transferred to colleagues. 

As soon as a task has been accepted, the caregiver receives all necessary information about the receiver and the task. Caregivers are always well-prepared for their work.


Smart Devices, Response Centre

and Applications

CareBuilder technology empowers teams to deliver superior care, remotely and in person:


Realtime Care Response Centre
maintain complete oversight and control over care & support processes

Caregiver App
mobile version of the response centre optimised for on-site work


Alarm buttons, eHealth & Lifestyle Monitoring

All devices connect directly to the WiFi. Clients can send alarms anywhere. Remotely monitor and measure the health and wellbeing of your clients.


Family App
family members stay up to date about their loved ones’  well being and safety

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Client App
video call and send alarms/requests to caregivers without touching the screen




Always safe, connected and supported

Care Manager / IT

Protocol Builder
build your own protocols for intelligent dynamic matching of care receivers and givers

set up devices and configure applications and content in minutes


Two Month Trial


The proof is in the pudding; experience how CareBuilder will bring your care business to a new level. With a 2 month trial period and a minimum of investment, CareBuilder builds your own use case.

HQ The Netherlands

Delflandlaan 1

1062 EA Amsterdam
The Netherlands
T +31 (0)20 669 00 07

CareBuilder UK Ltd.
1 Ropemaker Street
London, EC2Y 9HT
United Kingdom
T +44 20 3519 7717