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The Digital Cockpit for Remote Care
Full visibility and control from one dashboard
The CareBuilder Virtual Care Centre gives professionals full control and insight into all remote care activities. From routine tasks to urgent alerts, everything comes together in one intuitive dashboard, so you can respond quickly, accurately, and with confidence wherever you are.
Everything Within Reach
All your care tools, in one place
Through a user-friendly web interface, caregivers can view real-time alerts, manage schedules, and switch seamlessly between communication, monitoring, and reporting. Every signal is linked to the client’s care profile and follows a clear protocol, ensuring the right action at the right time.
Smart Alerts and AI-Audio
Always listening, always learning
The system features advanced AI-based acoustic monitoring that recognises patterns such as coughing, shouting, or restlessness. When a sound crosses a threshold, an alert appears instantly. Professionals can listen live, assess the situation, and take immediate action, ensuring safety even when clients can’t call for help themselves.
Support Without Boundaries
Remote care with a personal touch
Caregivers can take, plan, or delegate tasks remotely. In emergencies, the system can activate a client’s camera automatically and start a video connection, enabling personal contact without physical presence. This allows clients to feel safe and supported, even between care visits.
Scalable, Flexible, and Always Connected
One platform for every team and location
Because the Virtual Care Centre is fully web-based, it’s accessible from any laptop or tablet. You can monitor activity across all sites, reassign resources, and track live staff availability and locations. Automatic reporting and KPI dashboards help optimise quality, response time, and team efficiency.
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